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Refund Policy

This Refund Policy applies to purchases made through Doggy Planet products and services.

All purchases are final. Once a purchase is completed, it is non-refundable.

1. No Refunds After Purchase

By completing a purchase, you acknowledge and agree that the purchased product, service, virtual item, membership, activation code, or other digital content will not be refunded once the transaction has been successfully completed.

2. Digital Products and Services

Because our products and services may include digital content, virtual items, online services, or immediately delivered benefits, they are deemed used or delivered once the purchase is completed.

3. User Responsibility

Please carefully review the product details, price, account information, and payment amount before confirming any purchase. You are responsible for ensuring that your purchase selection is correct before payment.

4. Exceptions Required by Law

If applicable law requires a refund in a specific circumstance, we will handle the request in accordance with the mandatory requirements of that law.

5. Contact

If you have questions about this Refund Policy, please contact customer service through the official support channel provided in the app or service.